Background:

Craft Culinary Concepts is a food and beverage company, affiliated with the Arizona Cardinals, that brings top-tier service and management to leading stadiums, sports venues, cultural attractions, and music venues across the nation. Heritage at Sportsman's Park is the most unique and accommodating event venue in Arizona. Heritage features a multi-story building equipped with full kitchen facilities, audio/video set up, and stunning 360-degree views of the valley. The venue's other customizable event spaces and expansive lawn serve as creative canvases that can be transformed into events of all sizes. Sportsman's Park has been a site for pre-game festivities, tailgating, concerts, festivals, weddings, graduations, corporate events, and other related experiences.

Job Summary:

The General Manager is responsible for managing the full successful operation of Heritage at Sportsman's Park.

Primary Job Duties:

• Oversee the staffing and management of all employees including ensuring adequate training, scheduling, labor rates, performance, and compliance with established company policies and procedures.
• Oversee the onboarding of new employees to include background check, system entry, E-Verify, training, completion of food handler's card and liquor certification.
• Coordinate all events and activities with Insignia Event Services, BetMGM, and third-party clients including contract negotiation.
• Develop, interpret, and implement company policies and best practices.
• Coordinate daily operations according to organizational standards of excellence.
• Ensure all licensing agreements, credit applications, etc. are completed as required
• Forecast revenue and establish budgetary guidelines
• Coordinate menus and pricing with Executive Chef and clients as required by venue agreements
• Attend events and/or meetings to ensure client needs are met
• Minimize liability and ensure compliance with the regulations of the alcohol beverage authority
• Ensure compliance with all health and safety regulations
• In coordination with VP, Performance Kitchen & Culinary Operations, oversee all purchases including food, supplies, equipment, etc.
• Provide sales, event, and activity reporting
• Business development and marketing including promotion, social media postings, outreach, etc.
• Oversee Square implementation, usage, maintenance, etc.
• Coordinate maintenance, service, cleaning, etc. of equipment and venue
• Hold Liquor Agent Certificate for Heritage
• Other duties as assigned

Qualifications/Requirements:

• Bachelor's degree in Business Administration and/or Hotel & Restaurant Management or equivalent experience
• Extensive food and beverage knowledge with experience with concessions operations, bar operations, food operations, banquet operations, and/or catering operations preferred
• Effective communication skills across a diverse population of employees, clients, partners, etc.
• Ability to multi-task and troubleshoot in a high stress, fast-paced, live production work environment
• Must be creative, innovative, enthusiastic, high-energy, results oriented with a commitment to excellence
• Familiarity with restaurant management software
• Strong leadership, motivational, and people skills to create and foster collaborative work environment, with an emphasis on teamwork
• Experience with financial management